Herb Approach

On orders below $150 dollars we charge $15.  For any order over $150, the shipping is free. We ship our orders via Xpresspost and we provide a tracking numb...

Once the payment is sent, it may take up to 60 minutes for us to receive the payment. When your payment has been received by us, we will notify you by email...

Use your online banking or credit union to send an Interac e-Transfer to us. It will only take a few minutes to do this and it’s safe.

Bitcoin is a virtual currency that helps facilitate e-commerce transactions around the world while helping to keep buyer and seller anonymous and secure. Pl...

Once the order is placed, the next step is to send your payment to us. We keep the order on hold until the payment is received. If there’s no payment after ...

If you don’t get your package after two days past the expected delivery date, contact us. We can do a trace with Canada Post. If there’s a trace done, Canad...

There are two possible scenarios here: The postal worker delivered the package to a wrong mailbox The postal worker scanned the package as “successfully...

Any order over $500 dollars is sent with a ‘Signature Required.” If you don’t want this option, leave a note with your order indicating “No Signature requir...

If you’re using Canada Post to track the package, this is likely human error. This can occur because the postal worker may handle the postal code incorrectl...

Most people get their package on time or a day later. In many cases, the tracking isn’t updated due to missing a scan which is a common occurrence. If you d...